Pricing
Pay for customers helped, not messages sent.
No seat fees. No overage surprises. Each tier is sized around how many customer conversations you actually expect — with built-in caps so a single bad actor can't drain your allowance.
All plans include built-in spam & abuse protection: 20 messages max per conversation and 40 messages per visitor per month. Resets on the 1st. So a single bad actor can't drain your monthly allowance.
FAQ
Answers to common questions.
What counts as a “customer helped”?+
Each unique chat session — one visitor having a conversation with the bot. Messages within that conversation don't count separately. Your tier sets how many you can serve per month.
What are the per-message limits?+
Two safety rails: 20 messages max per conversation (so a runaway visitor can't blow through cost), and 40 messages per visitor per month (rolling). Both reset monthly. The bot keeps the chat history visible so visitors see what was said — they just can't keep typing once they hit a cap.
Can I switch plans anytime?+
Yes — upgrades take effect immediately, downgrades at the next billing cycle. You're never billed for unused capacity.
What happens when I hit my monthly conversation limit?+
The widget hides itself for the rest of the month. We email you so you can upgrade if needed. Resets on the 1st.
Is there a free trial?+
Yes — the Starter plan includes a 7-day free trial (or 50 conversations, whichever comes first). Credit card required to start. Higher tiers don't include a trial because they're sized for stores already running real volume.
What AI powers the chatbot?+
Every tier uses state-of-the-art AI models and a custom retrieval-augmented architecture tuned for compliance-sensitive customer service. Higher tiers run on more capable models for nuanced, higher-fidelity responses.