Peptoid is built specifically for regulated storefronts. It filters therapeutic claims, dosing language, and biological mechanism discussions automatically. Generic chatbots will get you a warning letter. Peptoid is designed to stay compliant.
Every response passes through a layered system. A hardened system prompt enforces RUO language. A suspicious pattern detector catches prompt injection attempts. A post-generation scan flags anything that slipped through for your review in the dashboard.
The widget continues to load and display your business contact information. No customer is left without a path forward. You can upgrade instantly from the dashboard and resume normal operation within seconds.
Base is limited to one site. Pro includes unlimited sites under one license. You can manage every storefront from a single dashboard with per-site analytics, leads, and custom answers.
Visitor context (page URL, cart contents, customer billing country) is encrypted with AES-256-GCM using per-site keys before it ever reaches our infrastructure. Session keys are ephemeral. Your customers are data-minimized by default.
Only what is necessary to deliver the service. Chat transcripts are retained for analytics and you can purge them at any time. Email and phone leads are stored only when a customer explicitly submits them through a lead capture flow.
Sonnet is fast and accurate for most customer questions. Opus is the flagship Anthropic model. Opus handles nuanced policy questions, multi-step reasoning, and edge cases more gracefully. If your store sells complex products, Opus pays for itself.
Yes. Month-to-month with no long-term contract. Cancel from your dashboard and the service continues through the end of your billing period. No exit fees, no retention calls.