Everything your store needs. Nothing it doesn't.

Every feature in Peptoid was built by operators who understand the stakes of running a regulated storefront. Nothing is decorative.

Compliance

RUO compliance, enforced at every layer.

A hardened filtering system reviews every response and blocks therapeutic claims, dosing language, and biological mechanism discussions. Every response automatically aligns with research-use-only requirements.

Configure blocked topics, required disclaimers, and safe redirects per site. The system operates at five layers: input sanitization, pattern matching, restriction rules, system prompt enforcement, and output scanning.

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Intercepted before delivery

“This peptide treats joint inflammation and reduces pain.”

Therapeutic claim

“Take 250mcg daily for best results.”

Dosage guidance

“Studies show it cures tissue damage in humans.”

Unsubstantiated cure claim

Compliance layer

Delivered to customer

“This product is sold strictly for research use. The COA confirms 98.5% purity via HPLC analysis.”

“I can share published research references. All products are for laboratory use only.”

Encryption

Encrypted at every layer, by default.

Database encryption at rest with AES-256. TLS encryption in transit. Session keys are ephemeral. Row-level security isolates every site's data completely.

Built for industries where a data leak isn't just embarrassing -- it's a compliance violation. Every conversation logged and auditable.

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Transport

All API traffic encrypted in transit

TLS 1.3

Data at rest

Database encryption at rest

AES-256

Session keys

Generated per visitor, never stored

Ephemeral

Data isolation

Site A cannot see Site B's data

Row-level security

API keys

Never stored in plaintext

Hashed

Origin validation

Origin validation on every request

Domain-locked

Analytics

See everything. Miss nothing.

Live conversation feed, unanswered question review queue, compliance violation flagging, and per-site performance metrics. Drill into specific exchanges and tune your bot without touching code.

Every message logged and searchable. Export conversation data, track resolution rates over time, and identify content gaps before they cost you customers.

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2,847

Messages this month

2,412

Questions answered

Compliance flags

Conversations per day

Last 14 days

Top unanswered this week

View all

Do you offer HPLC testing reports?12x

Bulk pricing for 100+ units?8x

International shipping restrictions?6x

Lead capture

Capture leads at the perfect moment.

Configure triggers based on message count, page URL, keywords, time elapsed, or exit intent. Capture emails and phones with optional discount codes -- all inline in the chat.

Integrates with webhooks and CSV exports. Attribute revenue to specific conversations. No separate popup, no disrupted flow.

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Active sales flows

Welcome discount23% capture

3rd message on product page

Exit intent offer11% capture

Mouse leaves viewport

Bulk inquiry34% capture

Keyword: "bulk" or "wholesale"

Get 10% off your first order

Enter your email and we’ll send a discount code.

sarah@research.org

Send

847

Leads this month

23%

Capture rate

$18k

Attributed revenue

Custom answers

Override any response with precision.

Write custom answers for common questions using exact match, keyword, or semantic matching. Custom answers fire instantly with zero token cost and take priority over AI-generated responses.

Spot unanswered questions in the dashboard, write a custom answer, and deploy it in seconds. The bot learns your voice over time.

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Custom answers

“Do you ship internationally?”Exact

We ship to 42 countries. See our shipping page for the full list and estimated delivery times.

“bulk pricing”Keyword

For orders of 50+ units, contact our wholesale team at wholesale@example.com for custom pricing.

“Questions about purity testing”Semantic

Every batch includes a Certificate of Analysis with HPLC purity results. You can find the COA on each product page.

Custom answers take priority over AI-generated responses. Instant delivery, no token cost.

Restrictions

Draw the lines. The bot respects them.

Block entire topics, ban specific keywords, require disclaimers on product categories, or redirect sensitive questions to your contact info. Restrictions are enforced before the AI even generates a response.

Four restriction types: blocked topics, blocked keywords, required disclaimers, and redirect-to-human. Each with configurable response overrides.

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Active restrictions

Blocked topicDosing or administration

RUO redirect to product specs and contact

Blocked keywordcure, treat, heal

RUO disclaimer + product specs only

Required disclaimerAll peptide products

"This product is for research use only."

Blocked topicLegal or regulatory questions

Provide contact email for legal inquiries

Intelligent retrieval

Understands your store. Ranks by intent.

Short factual questions ("where do you ship", "return policy", "are you tested") route to the right page automatically — regardless of whether your content lives at /about-us, /help/shipping, or /fine-print. A multi-stage engine ranks every page by title, content, and semantic intent before every response.

Site-agnostic and zero-config out of the box. Works across any WooCommerce store structure on day one. Incremental re-indexing means no downtime and no stale answers.

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Knowledge base sync

Products

142 pages indexed

Policies

6 pages indexed

FAQ pages

12 pages indexed

Blog posts

28 pages indexed

Custom URLs

4 pages indexed

192

Total pages indexed

2m ago

Last sync

Incremental re-indexing. Add pages manually by URL or let the crawler find them.

Ready to get started?

Free 7-day trial (or 50 conversations, whichever comes first). Set up in 15 minutes. Compliance layer active from day one.

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